At Ecomtech Innovations Private Limited, operating Wildfloras, we are committed to offering a smooth and tailored shopping experience. This policy explains our process for canceling orders. By using our site, you accept these terms. If any part is not acceptable, please refrain from using the platform.
In this policy, “we,” “our,” or “us” refers to Ecomtech Innovations Private Limited, and “you,” “your,” or “user(s)” refers to anyone purchasing through Wildfloras. Your continued use of the site confirms your agreement with how we handle cancellation requests. If you do not agree, please discontinue using our platform.
Pre‑Shipment Cancellation
You may cancel your order within 24 hours of placement or before it is dispatched whichever comes first. To request a cancellation, please email us at ecomtechinnovationpvtltd@gmail.com, ecomtechinnovationauthorize@gmail.com. If your request is eligible, the full amount will be refunded to your original payment source within 5–7 business days.
Post‑Dispatch Orders
Once an order has been dispatched, cancellation is not possible. In such cases, you may follow our return and refund policy once you receive the item.
Order Modification
We do not allow changes to items or delivery information after an order is confirmed. If changes are necessary and permitted, you may cancel the order and place a new one.
Request a Cancellation
To initiate a cancellation, please email us at ecomtechinnovationpvtltd@gmail.com, ecomtechinnovationauthorize@gmail.com. We appreciate your cooperation and value your choice to shop with us. If you have further questions, feel free to get in touch.
Contact Us
If you need clarification about our Cancellation Policy or data usage practices, you may contact us directly at ecomtechinnovationpvtltd@gmail.com, ecomtechinnovationauthorize@gmail.com. Our team will address your concerns promptly and ensure you have complete transparency.