At Ecomtech Innovations Private Limited, running Wildfloras, we aim to provide a seamless and tailored shopping experience. This policy details our shipping and delivery terms. By using our site, you agree to these terms. If any part does not align with your expectations, please discontinue using the platform.
In this policy, “we,” “our,” or “us” denote Ecomtech Innovations Private Limited, and “you,” “your,” or “user(s)” refer to anyone purchasing from Wildfloras. Your continued site use indicates your agreement to the way we handle shipping and delivery aspects. If you do not agree, please stop using our platform.
Shipping Location
We deliver to all eligible postal areas within India. International dispatch is not available at this time.
Processing Time
Orders are prepared for dispatch within 1–2 business days after confirmation, excluding weekends and national holidays. A confirmation email will be sent once your order is processed.
Delivery Timeline
We offer free shipping across India. Deliveries typically arrive within 3–8 business days.
Failed Delivery Attempts
If delivery fails due to incorrect address, absence of recipient, or refusal at the time of dispatch, the parcel will return to our facility. Please contact us to arrange redelivery.
Damaged or Lost Shipment
If your item arrives damaged or is not delivered, please email us within 48 hours of receiving your order, including clear images. After verification, we will coordinate with the carrier and, upon confirmation, provide a replacement or refund.
Connect With Us
For any shipping-related inquiries, please email us at ecomtechinnovationpvtltd@gmail.com, ecomtechinnovationauthorize@gmail.com, and our team will assist you promptly. We appreciate your trust in choosing us and strive to deliver a dependable and effortless experience.